Frequently Asked Questions

Do you offer virtual or in-person sessions?

Currently, I offer virtual therapy sessions only. You can schedule a session by clicking the
Request Appointment button.

When you click this button, you’ll be directed to a scheduling system hosted by Inspired
Practice, LLC. Once there, select Request Appointment, choose your preferred therapist (names
are listed alphabetically), and click the Select button next to my name.

What is included in the 15-minute Free Initial Consultation?

The Free Initial Consultation is a brief, 15-minute session designed for us to connect and
determine if we’re a good match. During this time, you can share why you’re seeking therapy,
ask questions about the process, and discuss your goals. I’ll also explain how I approach therapy
and answer any logistical questions.

Is therapy confidential?

Yes, therapy is confidential. However, there are some legal exceptions, such as instances
involving harm to yourself or others, which we will discuss further during your first session.

Can I reschedule or cancel my appointments?

Yes, you can cancel or reschedule appointments through your client portal. To avoid being charged for a missed session, please make any changes at least 24 hours in advance.

What if I’ve never been to therapy before?

That’s completely fine! Many people feel nervous about starting therapy. My role is to create a
comfortable, judgment-free environment where you can feel safe exploring your thoughts and
experiences.

Do you accept insurance or provide sliding-scale fees?

Yes, I currently accept Aetna and Cigna insurance. If you’re covered by a different insurer, I can provide a Superbill that allows you to file a reimbursement claim directly with your insurance company. You may also elect to self-pay at the rate of $150 per 60-minute session. Additionally, I offer sliding-scale fees for individuals without insurance or those experiencing financial difficulties. We can discuss your specific circumstances during your 15-minute Free Initial Consultation.

If I sign up, how often will we meet?

Typically, we’ll meet weekly for the first month to establish a solid understanding of your needs, set goals, and build a therapeutic plan. After 4–5 sessions, we’ll evaluate your progress and decide on a frequency that works best for your needs moving forward.

How can I decide if therapy is right for me?

Therapy offers a supportive space to explore your emotions, navigate challenges, and develop tools for personal growth. Whether you have a specific concern or need a safe place to process, therapy may benefit you. If you’re unsure, our Free Initial Consultation is a good starting point to see if this is a fit for your needs.

What issues do you specialize in?

I specialize in empowering individuals facing anxiety, depression, life transitions, trauma recovery, and identity exploration. My practice focuses on supporting women, mothers, young adults, BIPOC, LGBTQ+ individuals, and those navigating high-stress professions or parenthood
challenges.

Do you offer couples or family therapy?

I am open to couples or family therapy at this time, however I am unable to bill insurance for
couples or family therapy.

How do I schedule an appointment?

Scheduling is simple. Click on the Request Appointment link to access the scheduling system on Inspired Practice, LLC's website. Choose my name, Alicia Hawley-Bernardez, PhD, LMSW, to view available time slots and book an appointment that works for you.

How should I prepare for my first session?

After booking your first session, you’ll receive an email with intake paperwork to complete. If
you plan to use insurance, please ensure all insurance details are submitted at least 48 hours before your appointment so we can verify coverage. Failure to do so may result in cancellation and the need to reschedule. This intake paperwork will also help me to better understand your
needs regarding therapy.
Before the session, think about what’s been on your mind and what you’d like to work on. If
there are specific questions or concerns, jot them down so we can prioritize them during our time together.

What should I do if therapy doesn’t feel effective?

Your satisfaction and progress are priorities. If you feel that therapy isn’t helping, we can adjust our approach, revisit your goals, or explore alternative methods or referrals. Open communication is key to ensuring that your experience aligns with your expectations.

How long are therapy sessions?

Regular therapy sessions are typically 53 minutes long. However, the duration can be adjusted based on your needs or preferences.

Can I bring my child to therapy sessions?

Therapy sessions are a private space for you. If childcare is a concern, I recommend scheduling
during a time when you can focus solely on your session to ensure you get the most out of it.